The secret of Apple

In 2010, earnings from Apple Inc.. have exceeded those of Microsoft. However, the firm has repeatedly been on the brink of bankruptcy and has a time had to rely on help from Microsoft to redress its finances. It changed several times CEO too, up to 1997.

In 1983, John Sculley, who had made a great success at the head of PepsiCo, is hired to run the Apple firm. He increased the incomes from 800 to 8000 million a year. He will lead the company until 1993.

In 1986, a conflict occurs between Sculley and Steve Jobs, each one trying to push the other towards the exit. The board did not trust Jobs, too unstable to run the business and he was relieved of his duties.

It departed with some engineers to create Next. Sculley developped the Newton, a personal assistant that make the firm losing more money than it will bring it. He will commit more errors, including the choice of PowerPC processors rather than Intel, and poorly designed computers.
His successor will be worse, and will give up the license of the Mac operating system to third party manufacturers. The system also becomes insufficient for new hardware.

The company, unable to produce a new operating system is on the verge of bankruptcy in 1997. She takes Steve Jobs has his head and with it the operating system from Next, based on Unix.
When he arrived and that he was presented the company's products, he was bewildered by the number of different models proposed. He then take a marker and draw on a whiteboard the diagram below: now  Apple will manufacture only 4 computers.

Since the arrival of Jobs, the company has always been successful with all the products, including the iMac, iPod, iPhone and iPad.
What Jobs has magical, which means that all products receive public support?

The answer is given by John Sculley, in an interview for the online magazine CultOfMac.com.

Incidentally, we see that many of the qualities that Sculley attributes in his quotations to Jobs, who knows how to infuse them to the products, are also qualities that belong to Google products.

And according to Sculley, things have not changed since the early days of the firm:

Having been around in the early days, I don’t see any change in Steve’s first principles — except he’s gotten better and better at it.

The Jobs' methodology

His methodology is totally confused with the operation of the Apple company.

Vision of the future

He was a person of huge vision.
He believed that the computer was eventually going to become a consumer product. That was an outrageous idea back in the early 1980's.
He felt that the computer was going to change the world. 

The most recent example of this ability to know what people might need is the Tablet PC. At the end of our article, the links show the reaction of some journalist to the announcement of this new object: "People do not need a Tablet PC." Sales prove otherwise.

Secret of Apple's success
The secret of Apple's success according to Steve Jobs: Just a few products.

A limited product range

Steve Jobs gave this advice in April 2011 to Larry Page, new Google CEO: A company must have only five products. This is the case of Apple, here's the list: iPod, iPad, iPhone, Mac Pro and Mac Air laptop. It was he who drew the schema at right to the use of his engineers.

An advice that has been listened, since Google has significantly reduced the number of its services and software. But is that really what makes the success of Apple?
Unlike the firm of Steve Jobs, Samsung offers a wide range of smartphones, each offering a particular service: one a stylus, the other an integrated pico projector, etc ...
In April 2012, Samsung became the first manufacturer of smartphones on top of Apple and Nokia. Maybe Apple has a few products because it's easier for one man to supervise them.

Design

The great skill that Steve has is he’s a great designer. Everything had to be beautifully designed even if it wasn’t going to be seen by most people.
He was not a designer but a great systems thinker.

These two quotations taken at different places in the transcript of the interview seem contradictory. In fact, what means Sculley, is that Jobs wants to make beautiful objects and appreciates the beauty in everything, but it does not create it itself. What he knows to create is a system to produce them.

User experience

Steve in particular felt that you had to begin design from the vantage point of the experience of the user.
People in product marketing in those days asking people: What did they want? How can I possibly ask somebody what a graphics-based computer ought to be when they have no idea what a graphic based computer is?
The iPod is a perfect example of Steve’s methodology of starting with the user and looking at the entire end-to-end system.

The usability of Apple products, and primarily, that of the Mac operating system, has always been the strong point of the firm. We understand why.

Precision and perfectionism

He was also a person that believed in the precise detail of every step.
He was a perfectionist even from the early days.
And he was constantly forcing people to raise their expectations of what they could do.  So people were producing work that they never thought they were capable of.

This finding from Sculley is fully confirmed by all books written about the history of Apple and that from the first days when Steve Wozniak was working on the Apple II, Jobs then encouraged he to continually add new features and improve the hardware to make it the best.

Minimalism

What makes Steve’s methodology different from everyone else’s is that he always believed the most important decisions you make are not the things you do – but the things that you decide not to do.
He simplifies complexity.

Reduce the object to the smallest form, is what we call programming optimization: rewriting a program to gradually make it simpler and more efficient. A legacy of what Jobs learned as a programmer?
Minimalism here is to simplify even more, to make things small, interfaces simpler.

It also makes us think about how Facebook took the ascendancy on MySpace. While MySpace multiplied steps to show more ads, garner more revenue, Facebook made the interface simpler. The second took the members of the first.

Steve Jobs vs. Bill Gates

The thing that separated Steve Jobs from other people like Bill Gates — Bill was brilliant too — but Bill was never interested in great taste. He was always interested in being able to dominate a market.

This comparison is the opinion of John Sculley, but looking at the story of two men and their companies, it seems perfectly correct.

Microsoft’s philosophy is to get it out there and fix it later. Steve would never do that. He doesn’t get anything out there until it is perfected.

Something that applies perfectly to the Vista system. We had to wait for Seven to get it working satisfactorily.

AppleTalk was brilliant in its day. It was another example of using a minimalist approach and solving a problem that no one else thought was a problem that needed to be solved. 

The media tend to append the qualifier of visionary to entrepreneurs who succeed. Bill Gates was he a visionary? Not at the product level. But in the field of marketing, perhaps.

Steve was incredibly methodical.

This somewhat contradicts the image we could have of a fantastic but inventive character, feeding on only apples (at a time).

When he knows something is going to be important he tries to absorb as much as he possibly can.

This trend is the complement of the next, which is to control everything himself.

In each case, he always reached out for the very best people he could find in the field. And he personally did all the recruiting for his team. He never delegated that to anybody else.
"The way I like to work is where I touch everything."
Steve had a rule that there could never be more than one hundred people on the Mac team.

From this profile emerges the image of a dictator, but very different from Gates who wants to build an empire (which he seems to lose interest later), while Jobs built a company around it.

On one level he is working at the “change the world,” the big concept. At the other level he is working down at the details of what it takes to actually build a product and design the software, the hardware, the systems design and eventually the applications, the peripheral products that connect to it.

The Apple company, according to the quotations by Sculley, seems to be the personification of a person, a living being transformed into a great machine to produce objects and these objects are realizing his own dreams.

The secret by Steve Jobs itself

A last quote of Steve Jobs:

Most people make the mistake of thinking design is what it looks like. People think it’s this veneer — that the designers are handed this box and told, ‘Make it look good!’ That’s not what we think design is. It’s not just what it looks like and feels like. Design is how it works.

To give an example applying this principle, the fact that iPhones are encircled by a steel frame, which is actually the antenna is not only made ​​to look pretty. This allows rather to place the antenna outside while it was previously in the device, and save space for the battery ...

Reference